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content design

Kylie Hansen: Building a Content Design Team at Microsoft – Episode 56

November 11, 2019 by Larry Leave a Comment

podcast cover art for Kylie Hansen

Kylie Hansen is a tireless evangelist for the field of content design and for her team at Microsoft’s Cloud + AI Studios. She shows the managers she works with how content design can improve their products. By demonstrating the ROI of content design, she also earns the budget that lets her continue to build her […]

Filed Under: Content Strategy Insights Tagged With: content design, Kylie Hansen, Microsoft

Jonathon Colman: Content Champion – Episode 51

August 22, 2019 by Larry Leave a Comment

podcast cover art with photo of Jonathon Colman, content designer at Intercom

Jonathon Colman knows how to build content teams and integrate them into big digital programs. He deftly navigates the challenges that come with creating complex products in fast-growing organizations, always championing the best content practices. Jonathon’s career arc mirrors the growth of content strategy and content design. He started out as a technical writer and […]

Filed Under: Content Strategy Insights Tagged With: content design, content strategy, Jonathon Colman

Mike Atherton: Designing Connected Content – Episode 44

April 21, 2019 by Larry Leave a Comment

Mike Atherton, author, Designing Connected Content

Mike Atherton applies insights from information architecture to help content strategists develop domain models. These models help align content stakeholders and create a powerful way to organize, discover, and display content. Mike and I talked about: his discovery in the late 1990s of the field of information architecture (solving what was then known as “the […]

Filed Under: Content Strategy Insights Tagged With: content design, designing connected content, Mike Atherton

Sarah Richards: Content Design Innovator – Episode 22

April 5, 2018 by Larry Leave a Comment

Sarah Richards

Sarah Richards created the field of content design as she revamped GOV.UK‘s web presence. From a messy amalgam of hundreds of government websites, she created a user-focused “storefront” where UK citizens could get their most common questions answered. Always focused on her users’ needs, Sarah developed an approach and methodologies that can help anyone design, […]

Filed Under: Content Strategy Insights Tagged With: content design, GOV.UK, Sarah Richards

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Upcoming Talks & Presentations

  • Content Strategy Roundtable, Cambia Grove, January 22, 2019
  • ConveyUX, “Balancing Quantitative and Qualitative Perspectives in UX Strategy,” Content Strategy Insights live podcast, March 2020
  • Recent talks

Latest Blog Posts

  • Andy Welfle and Michael J. Metts: Writing Is Designing – Episode 58
  • Brittney Urich: Connecting Content and Design – Episode 57
  • Kylie Hansen: Building a Content Design Team at Microsoft – Episode 56
  • Ian Lurie: Technical SEO for Content Creators – Episode 55
  • Eric Best: Scenario Thinking – Episode 54

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