Few people have advanced the craft and management of content design as much as Melanie Seibert. She’s been designing content experiences and managing design teams for more than 25 years. She recently captured the best of her insights in a new book, “Managing Content Design Teams.” We talked about: her work as a content design […]
content design
Sarah Johnson: Moving Content Forward with “Content-first Design” – Episode 209
Sarah Johnson asks, “If a digital experience is a conversation with a user, how can you have that conversation if you don’t know what the words are?” Sarah addresses the crucial role of content in her new book, “Content-first Design,” tackling both the pragmatic aspects of a content-first approach to design as well as how […]
Stephanie Pereira: Designing Hyper-localized Content – Episode 204
Localizing digital product content is challenging on its own. When you add the need to communicate about sensitive financial topics to very specific audiences, the complexity of the work quickly grows. Stephanie Pereira is a content design manager working on the Google Payments product. She deftly balances a range of internal compliance and design concerns […]
David Connis: Systems Thinking for Content Designers – Episode 196
A crucial skill for any content practitioner is the ability to sort out complex work environments and thrive within them. David Connis shows how a systems thinking mindset can help you cope with the upheaval of AI, the messy realities of content work, and other complex design challenges. He teaches a course on systems thinking […]
Shannon Leahy: The Content Design Job Market – Episode 188
Content design jobs have become scarcer as the digital world adjusts to the post-pandemic tech economy. Shannon Leahy does her best to make sure that her content colleagues discover the jobs that are available, scouring the internet for job listings and sharing them in her social media feeds. But that’s just the tip of the […]
Gladys Diandoki: Content Design Leadership Built on Strategy and Research – Episode 183
Gladys Diandoki brings a strong research mindset and a consistent focus on strategy to her content work. Her approach yields both solid design results and an increased appreciation for content design among her colleagues and clients. It’s not only her clients who benefit from her work. Gladys is also an active leader in the field, […]
Wojtek Aleksander: Inclusive Content Design in Poland – Episode 182
Wojtek Aleksander is a business-focused, inclusive content designer based in Poland. Working in a profession in which English-language educational materials dominate, he addressed the need for Polish-language content guidance by writing “UX Writing: The Power of Language in Digital Products.” One big challenge he faces when crafting inclusive content in Polish is working with the […]
Barbara Blythe: Content Design Operations at Cisco – Episode 181
Most enterprises and software companies now have design systems, and many have content operations and/or design operations teams. At Cisco, Barbara Blythe works on the content design operations team. She focuses on sharing content guidance across the products she serves, enabling not only content designers but also their UX design and engineering partners to efficiently […]
Nicole Michaelis: Thoughtful Content Design Leadership – Episode 180
Nicole Michaelis brings a thoughtful leadership style and deep and varied experience to her content design work. Like all of us, she is pondering how to best use AI in her practice and wrestling with the impacts of layoffs and other change in the content and design professions. Despite the current challenging business and labor […]
Anna Potapova & Arnaud Frattini: Content Design in China – Episode 178
With more than a billion internet users and half of all global e-commerce transactions, digital business in China is huge. Anna Potapova and Arnaud Frattini work in content roles at Alibaba, the biggest online merchant in China. Lately they have been looking beyond their desks, trying to connect with their peers at other companies and […]