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Erica Jorgensen: Content Design Research Techniques for Better UX – Episode 134

January 25, 2023 by Larry Leave a Comment

podcast cover art for interview with Erica Jorgensen, author of Strategic Content Design: Tools and Research Techniques for Better UX

Erica Jorgensen has just written the first UX book that focuses on content research. Strategic Content Design: Tools and Research Techniques for Better UX gives content designers a comprehensive guide to content-specific UX research techniques. Erica is on a mission to bring more respect to content to content practice. This book gives you the tools […]

Filed Under: Content Strategy Insights Tagged With: content design, content research, Erica Jorgensen, UX research

Aladrian Goods: Content Design Leadership at Intuit – Episode 128

November 22, 2022 by Larry Leave a Comment

podcast cover art for interview with Aladrian Goods, content design leader at Intuit

Like many content designers, Aladrian Goods discovered the field of UX design after working in writing, communications, and other roles. Aladrian found content design a few years ago and quickly rose into a leadership role at Intuit. In this conversation, we talk about the story of her ascent into leadership, the design practice at Intuit, […]

Filed Under: Content Strategy Insights Tagged With: Aladrian Goods, content design, leadership

Katrin Suetterlin: Content Design for Neurodiversity – Episode 115

March 21, 2022 by Larry 2 Comments

podcast cover art for interview with Katrin Suetterlin, content designer and expert on designing for neurodiversity

Katrin Suetterlin is a content architect, a content designer, and an expert on designing for neurodivergent populations. You hear jokes about ADHD, dyslexia, and similar neurological conditions all the time, but as designers we need to take neurodivergence seriously. Research shows that at least 20% of the population exhibits one or more types of neurodiversity. […]

Filed Under: Content Strategy Insights Tagged With: content design, Katrin Suetterlin, neurodiversity

Beth Dunn: Cultivating Content Design – Episode 99

June 10, 2021 by Larry Leave a Comment

podcast cover art for interview with Beth Dunn, author of Cultivating Content Design

Beth Dunn is the author of Cultivating Content Design, a book that shows content leaders how to create the kind of successful content design program she has built at HubSpot. The secret to Beth’s approach is communication. First, she listens intently to her colleagues and stakeholders. Then she invites them to workshops and other activities […]

Filed Under: Content Strategy Insights Tagged With: Beth Dunn, content design, leadership

Patricia Gomez and Mario Ferrer: Content Design “Glue” – Episode 97

May 11, 2021 by Larry Leave a Comment

podcast cover art for interview with Patricia Gomez and Mario Ferrer of King Games

Patricia Gomez and Mario Ferrer lead the content design team at King Games, the makers of Candy Crush and other popular mobile games. They operate at a scale that might intimidate some people, designing experiences for nearly a quarter of a billion users. Serving that many customers forces them to be thoughtful about the tools […]

Filed Under: Content Strategy Insights Tagged With: content design, King Games, Mario Ferrer, Patricia Gomez

Patrick Stafford: UX Writing and Content Design Education – Episode 94

April 8, 2021 by Larry Leave a Comment

podcast cover art for interview with Patrick Stafford, CEO of the UX Writers Collective

Patrick Stafford has a unique view of the state of content work in the fields of UX design and product management. As the CEO of the UX Writers Collective, his livelihood depends on understanding where the profession is going, which skills are in demand, and how writers and designers can best prepare themselves for UX […]

Filed Under: Content Strategy Insights Tagged With: content design, content strategy education, Patrick Stafford, UX writing

Scott Kubie: Writing for Designers – Episode 73

July 8, 2020 by Larry Leave a Comment

podcast cover art for interview with Scott Kubie, author of Writing for Designers

Scott Kubie believes in you. If you’re a writer contributing the words on a product team, he believes in you. If you’re a front-end designer or developer tasked with writing, he believes in you. In his book Writing for Designers, Scott sets out a simple path to help you get the writing done. He also […]

Filed Under: Content Strategy Insights Tagged With: content design, Scott Kubie, UX writing

Kylie Hansen: Building a Content Design Team at Microsoft – Episode 56

November 11, 2019 by Larry Leave a Comment

podcast cover art for Kylie Hansen

Kylie Hansen is a tireless evangelist for the field of content design and for her team at Microsoft’s Cloud + AI Studios. She shows the managers she works with how content design can improve their products. By demonstrating the ROI of content design, she also earns the budget that lets her continue to build her […]

Filed Under: Content Strategy Insights Tagged With: content design, Kylie Hansen, Microsoft

Jonathon Colman: Content Champion – Episode 51

August 22, 2019 by Larry Leave a Comment

podcast cover art with photo of Jonathon Colman, content designer at Intercom

Jonathon Colman knows how to build content teams and integrate them into big digital programs. He deftly navigates the challenges that come with creating complex products in fast-growing organizations, always championing the best content practices. Jonathon’s career arc mirrors the growth of content strategy and content design. He started out as a technical writer and […]

Filed Under: Content Strategy Insights Tagged With: content design, content strategy, Jonathon Colman

Mike Atherton: Designing Connected Content – Episode 44

April 21, 2019 by Larry Leave a Comment

Mike Atherton, author, Designing Connected Content

Mike Atherton applies insights from information architecture to help content strategists develop domain models. These models help align content stakeholders and create a powerful way to organize, discover, and display content. Mike and I talked about: his discovery in the late 1990s of the field of information architecture (solving what was then known as “the […]

Filed Under: Content Strategy Insights Tagged With: content design, designing connected content, Mike Atherton

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