Mike Atherton applies insights from information architecture to help content strategists develop domain models. These models help align content stakeholders and create a powerful way to organize, discover, and display content. Mike and I talked about: his discovery in the late 1990s of the field of information architecture (solving what was then known as “the […]
content design
Sarah Richards: Content Design Innovator – Episode 22
Sarah Richards created the field of content design as she revamped GOV.UK‘s web presence. From a messy amalgam of hundreds of government websites, she created a user-focused “storefront” where UK citizens could get their most common questions answered. Always focused on her users’ needs, Sarah developed an approach and methodologies that can help anyone design, […]