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UX Content Strategy - Larry Swanson - Seattle, WA

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conversation design

Carmen Martinez and Paulo Azevedo: Conversation Design Teamwork at Flixbus – Episode 83

September 24, 2020 by Larry Leave a Comment

cover art for podcast interview with Carmen Martinez and Paulo Azevedo on Conversation Design Teamwork at Flixbus

Carmen Martinez and Paulo Azevedo combine her linguistics and ethnography skills with his computing and product skills to create computer interactions that feel almost human. Carmen and Paulo collaborate to design conversation experiences for FlixBus, a company that helps millions of travelers around the world book bus travel. It’s hard to create natural-feeling conversations between […]

Filed Under: Content Strategy Insights Tagged With: Carmen Martinez, conversation design, FlixBus, Paulo Azevedo

Rebecca Evanhoe and Diana Deibel: Voice Conversation Design – Episode 71

June 22, 2020 by Larry Leave a Comment

podcast cover art for interview with Rebecca Evanhoe and Diana Deibel, voice conversation designers

Designing voice conversations requires new skills and new ways of thinking about how people interact with your digital product. Rebecca Evanhoe and Diana Deibel are experts in this new approach to interaction design. Like many content strategists, they are learning on the fly. And they are constantly studying the steady stream of research in their […]

Filed Under: Content Strategy Insights Tagged With: conversation design, Diana Deibel, Rebecca Evanhoe, voice design, VUI

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Upcoming Talks & Presentations

  • WordFest talk, “Content Modeling in WordPress,” January 21, 2021
  • UX Writer Conference talk, “Content Modeling for UX Practitioners,” February 9-10, 2021
  • FH Joanneum Content Strategy program guest speaker, May 2021
  • Recent talks

About Elless Media

Elless Media is the home of Larry Swanson’s content strategy and UX writing consultancy and the Content Strategy Insights podcast.

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