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David Dylan Thomas

David Dylan Thomas and Dayana Kibilds: Cognitive Load and Emotional Labor – Episode 122

July 26, 2022 by Larry Leave a Comment

podcast cover art for interview with Dayana Kibilds and David Dylan Thomas on cognitive load and emotional labor

As content strategists and designers we do our best to create experiences that inform and empower our users. Unfortunately, we sometimes fall short of perfect, human-centered, user-focused design practice. Two of our most common failings occur when we bombard our users with excessive cognitive load and impose on them unnecessary emotional labor. David Dylan Thomas […]

Filed Under: Content Strategy Insights Tagged With: cognitive load, David Dylan Thomas, Dayana Kibilds, emotional labor, higher education

David Dylan Thomas: Design for Cognitive Bias – Episode 80

August 25, 2020 by Larry Leave a Comment

podcast cover art for interview with David Dylan Thomas, expert on designing for cognitive bias

David Dylan Thomas can help you tame the unconscious biases that can undermine your design decision-making. These biases are strong. You may never conquer them all. But recognizing them and accounting for them in your content strategy and design work can mitigate the hazards they present. You need to be on your toes at every […]

Filed Under: Content Strategy Insights Tagged With: cognitive bias, David Dylan Thomas, UX design

David Dylan Thomas: Cognitive Bias & Content Strategy – Episode 27

May 25, 2018 by Larry Leave a Comment

David Dylan Thomas studies human behavior to develop better content strategies. His cognitive-bias hacks help you tame counter-productive thought processes to create less biased content experiences. David and I talked about: his evolution from filmmaker to content strategist the introduction of content strategy as a discipline at Think Company how awareness and knowledge of cognitive […]

Filed Under: Content Strategy Insights Tagged With: cognitive bias, David Dylan Thomas, UX

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2023 conferences and workshops

  • Utterly Content (moderating AI panel), February 27-March 2
  • This is Service Design Doing Executive School (attending), March 6-10
  • The European Chatbot & Conversational AI Summit (attending), March 14-16
  • Confab (attending), May 2-3
  • The Knowledge Graph Conference (co-chairing content track), May 8-12
  • Decoupled Days (co-organizing), August 16-17
  • Semantics (attending), September 20-21
  • EuroIA (attending), September 22-23

About Elless Media

Elless Media is the home of Larry Swanson’s content strategy, content modeling, and information architecture consultancy and the Content Strategy Insights podcast.

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