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Jonathan McFadden: Inclusive Content Design – Episode 137

March 6, 2023 by Larry Leave a Comment

podcast cover art for interview with Jonathan McFaddend, expert on inclusive content design practice

The benefits of inclusive design practices are clear: better business results and more satisfied users of our digital products. Our task now is to sharpen our focus on inclusion in our content-design craft. We also need to get better at convincing leadership to support this work. Jonathan McFadden has been practicing inclusive design for years […]

Filed Under: Content Strategy Insights Tagged With: DEI, diversity, inclusion, Jonathan McFadden

Emily Triplett Lentz: Inclusive Content – Episode 52

September 3, 2019 by Larry Leave a Comment

podcast episode cover image of Emily Triplett Lentz, content inclusion expert

Emily Triplett Lentz is committed to making her content as welcoming as possible to everyone who encounters it. Her inclusive-content work not only ensures that traditionally excluded groups feel included. It also delivers stronger business results and promotes better writing. We talked about: her background as a writer and content strategist their focus at Help […]

Filed Under: Content Strategy Insights Tagged With: customer experience, CX, diversity, Emily Triplett Lentz, inclusion, style guide

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  • Utterly Content (moderating AI panel), February 27-March 2
  • The European Chatbot & Conversational AI Summit (attending), March 14-16
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  • The Knowledge Graph Conference (co-chairing content track), May 8-12

About Elless Media

Elless Media is the home of Larry Swanson’s content strategy, content modeling, and information architecture consultancy and the Content Strategy Insights podcast.

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