Sabine Ocker helps enterprises organize their content. She uses taxonomies and other content metadata to make sure that customers get the information they need, when they need it. Sabine’s superpower is her ability to talk about her work in a way that resonates with business decision makers. This ensures that she always has the budget […]
enterprise
Andrea Ames: Content Strategy Leadership – Episode 63
Andrea Ames has been a content leader for more than 35 years. From her early work as a technical writer, she has gone on to guide huge content teams and to become an advisor to other content leaders. Some folks might get jaded after three and a half decades in huge enterprises. Not Andrea. Her […]
Gerry McGovern: Top Task Management – Episode 23
Gerry McGovern helps customers complete their most important tasks when they arrive at a website. His proven process routinely results in the removal of as much as 90% of the content on a website. This requires content managers to shift their mindset from a simple production model to an ongoing customer-centric “eternal beta.” Gerry and […]
Andrew Himes: Microsoft’s First Web Content Strategist – Episode 18
He didn’t use the term then, but Andrew Himes was one of the web’s first content strategists. Years before Bill Gates’ famous “Internet Tidal Wave” memo, Andrew and his co-founders at the Microsoft Developer Network (MSDN) were working on a proprietary hypertext document system, code-named Blackbird. Then along came the web. Andrew and his colleagues […]
Paula Land: Content Strategy in the Enterprise – Episode 2
Paula Land comes to content strategy via a career in publishing and a ten-year stint at Microsoft where she managed millions of pages on the MSDN website. She currently operates a content strategy consultancy and offers a website content inventory tool. Video Here’s the video version of my interview with Paula: