To conduct a good research-focused interview, you need to cultivate a professional interviewing mindset. Steve Portigal has been doing this for years, and he has written a book to help other researchers and designers conduct better interviews. Now in its second edition, Interviewing Users: How to Uncover Compelling Insights (available at a 20% discount through […]
interviewing
Warren Etheredge: The Storyfinder – Episode 11
Warren Etheredge can help you find the stories you need to generate the content your customers crave. I talked with Warren about his Storyfinding method and about the art of conversation in general and interviewing in particular. Warren’s Bio Warren Etheredge is a Storyfinder who can, as he puts it, “mine narrative gold anywhere, from […]