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omnichannel

Preston So: Omnichannel Strategy and Voice Usability – Episode 105

September 13, 2021 by Larry Leave a Comment

podcast cover art for interview with Preston So, omnichannel strategy and voice design expert

Preston So is an expert in both omnichannel strategy and voice design, as well as a number of other digital business and design practices. As communications channels proliferate and the variety of digital devices grows, we need strategies to give our customers and users a consistent experience, no matter where they are or how they […]

Filed Under: Content Strategy Insights Tagged With: conversation design, omnichannel, Preston So, voice design

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Elless Media is the home of Larry Swanson’s content strategy, content modeling, and information architecture consultancy and the Content Strategy Insights podcast.

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