David Dylan Thomas can help you tame the unconscious biases that can undermine your design decision-making. These biases are strong. You may never conquer them all. But recognizing them and accounting for them in your content strategy and design work can mitigate the hazards they present. You need to be on your toes at every […]
UX design
Nam-ho Park: People-First Digital Experience Design – Episode 68
Nam-ho Park is a digital strategist who always puts people first and technology last. Nam-ho first designed experiences for people as an architecture student at Columbia University. The appreciation he developed then for the importance of genuinely human-centered design practice serves him well today. In fact, he hopes that we’ll someday drop the word “digital” […]
Jared Spool: UX Content Strategy – Episode 25
For nearly 40 years, Jared Spool has been helping publishers and software developers create better experiences for their users. Along the way, he has also helped companies apply UX design principles to the process of creating content for their customers. Jared is one of the best-known and most widely cited practitioners and educators in the […]