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voice design

Preston So: Omnichannel Strategy and Voice Usability – Episode 105

September 13, 2021 by Larry Leave a Comment

podcast cover art for interview with Preston So, omnichannel strategy and voice design expert

Preston So is an expert in both omnichannel strategy and voice design, as well as a number of other digital business and design practices. As communications channels proliferate and the variety of digital devices grows, we need strategies to give our customers and users a consistent experience, no matter where they are or how they […]

Filed Under: Content Strategy Insights Tagged With: conversation design, omnichannel, Preston So, voice design

Ilarna Nche: Creating Voice Skills, Actions, and Capsules – Episode 72

June 30, 2020 by Larry 1 Comment

podcast cover art for interview with Ilarna Nche, voice application technical expert

Ilarna Nche is an award-winning expert on the technical aspects of building voice applications for Amazon Alexa, Google Assistant, and Samsung Bixby. She designs and develops voice apps for clients who want to capitalize on the branding power that voice products bring to the digital content mix. Ilarna and I talked about: her path into […]

Filed Under: Content Strategy Insights Tagged With: branding, Ilarna Nche, voice design

Rebecca Evanhoe and Diana Deibel: Voice Conversation Design – Episode 71

June 22, 2020 by Larry Leave a Comment

podcast cover art for interview with Rebecca Evanhoe and Diana Deibel, voice conversation designers

Designing voice conversations requires new skills and new ways of thinking about how people interact with your digital product. Rebecca Evanhoe and Diana Deibel are experts in this new approach to interaction design. Like many content strategists, they are learning on the fly. And they are constantly studying the steady stream of research in their […]

Filed Under: Content Strategy Insights Tagged With: conversation design, Diana Deibel, Rebecca Evanhoe, voice design, VUI

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2023 conferences and workshops

  • Utterly Content (moderating AI panel), February 27-March 2
  • This is Service Design Doing Executive School (attending), March 6-10
  • The European Chatbot & Conversational AI Summit (attending), March 14-16
  • Confab (attending), May 2-3
  • The Knowledge Graph Conference (co-chairing content track), May 8-12
  • Decoupled Days (co-organizing), August 16-17
  • Semantics (attending), September 20-21
  • EuroIA (attending), September 22-23

About Elless Media

Elless Media is the home of Larry Swanson’s content strategy, content modeling, and information architecture consultancy and the Content Strategy Insights podcast.

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